Increase customer satisfaction
Innovate as you grow.
Don’t start from scratch. Gain access to Salesforce innovators, veterans, and executives to ensure success. Leverage the expertise of our leadership in cloud computing to help you build credibility and accelerate growth.
Raise more resources and build life-long relationships with members, founders, volunteers and affiliates. Break down communication barriers and strengthen your community through collaboration.
what we do for you
We enable you to reduce time spent on administrative activities and focus on deepening your relationships with prospective clients and constituents. We provide Salesforce consulting, implementation, ongoing training and support.
Today’s customers want faster, more responsive service across every channel, and on any device — and they want it now. Service Cloud Lightning empowers your agents with a complete set of productivity tools to deliver faster, smarter, and more personalized customer service for every customer anytime, anywhere.read more
Our relationships and contracts with exporters, stakeholders and colleagues are our most valuable assets. We asked Specialised CRM to support our implementation and deliver training to 150 staff. They delivered highly engaging events with a 100% attendance and provided support for all learning styles. Their team have spent considerable time getting to know us, understand our culture and learn from the lessons of previous training events. They included our Leadership team by creating engaging videos, trained our Super Users and left us in a position to be self supporting for the future. We have seen very high levels of satisfaction with their approach and our adoption rates have been exceptional following their training events.
We run a small business and have been using salesforce service cloud for a number of years. As we are growing, we found ourselves with many manual processes and tasks and it was holding us back. We met Valdas from Specialised CRM and within an hour he understood our problem and came back to us with a proposal very quickly. The work was completed within a couple of weeks and we have fully automated our tasks and activities, making internal communication easier. The quality of work and ease of communication was exceptional. There was minimum disruption to our business. Big thanks to Valdas